Privacy Policy

We implemented this privacy policy (“Privacy Policy”) to explain to you how we use and protect the personal information we may gather from and about our customers by means of our websites, mobile applications, online booking widgets (i.e. online booking applications run by our third-party partners such as hotel providers, airlines, etc), our corporate, rental and sales locations, and from third-party sources. By using our websites or mobile applications, you consent to the collection, use and disclosure of your information, as described in this Privacy Policy.

Information Collected About You

You may provide us with certain information in connection with a transaction or in your interactions with our websites and at our branded locations. When you are asked to provide personal information, you may decline. If you choose not to provide the information, you may not be able to use some products or services. The personal information that we may collect includes:

You may provide us with certain information in connection with a transaction or in your interactions with our websites and at our branded locations. When you are asked to provide personal information, you may decline. If you choose not to provide the information, you may not be able to use some products or services. The personal information that we may collect includes:
Car Rentals rental information, including the location of where the Car Rentals vehicle is rented, date of rentals, type of rental and your preferences;
Your credit card details, online user accounts details, membership/corporate ID numbers, passport information and frequent flyer or travel partner affiliations;
Information that you provide regarding your marketing preferences or in the course of participating in surveys or promotional offers;
Photographs that you submit of you and your driving licence or your receipts through the camera features available on some of our mobile applications and websites;
Financial information that may be necessary to facilitate the purchase or lease of a Car Rentals vehicle
Additional contact information about you that we may obtain through third parties with whom we do business (e.g. travel agents, Car Sales lead providers or similar providers).

With your consent, we may access location-based information from your mobile device or based on your IP address. We may also use your mobile device location information to provide you with notifications with your consent. We do not use this information to specifically locate you for any reason other than to provide you the service. If you have allowed us to utilise your location information in the past and wish to revoke the permissions, please turn off location services at the device level. With your consent, our application may utilise your device’s camera feature to upload photos (such as your receipts) to the application. If you have allowed the application to utilise your camera and wish to revoke the permissions to do so, please do so at the device level.

Information Collected and Stored Automatically

By visiting our websites, certain information may be automatically provided to us by your computer. For each visitor to our websites, our web servers automatically recognise the visitor’s domain name or IP address. An IP address is a number assigned to your computer when you connect to the Internet. As part of the protocol of the Internet, web servers can identify your computer by its IP address. In addition, we may collect your browser type and operating system as well as your Internet service provider (ISP), referring and exit pages, date and time stamp and/or clickstream data. We collect similar information when visiting our websites with your mobile device, including mobile device brand, model, mobile operation system and carrier. Except as otherwise explained in this policy, we may combine the non-personal information that we collect from you (as described above and as described below, under ‘Cookies & Pixel Tracking’) with your personal information in order to tailor our websites and enhance your online experience by saving your preferences and/or to help identify site features, advertisements and offers that may be of interest to you.

Cookies

Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory.

This Service does not use these “cookies” explicitly. However, the app may use third party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.We may employ third-party companies and individuals due to the following reasons:

Personal Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

To facilitate our Service
To provide the Service on our behalf
To perform Service-related services; or
To assist us in analyzing how our Service is used.

Links to Other Sites

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Children’s Privacy

These Services do not address anyone under the age of 18. We do not knowingly collect personally identifiable information from children under 18. In the case we discover that a child under 18 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately after they are posted on this page.

How We Use This Information

We may combine information that you send us with information relating to your dealings with us, such as your rental location and vehicle type. We may also combine this information with the data we receive about you from third parties that help us process requests, maintain our data, and optimize our services. We use the information we collect for the following purposes:

To support the deals you request, such as car rental and rental customer service related to your interaction with us or to meet your requirements.
To verify your identity for the purpose of fraud prevention. We do not store this information for any other reason.
Contact you about the incomplete online booking form or booking. Contact you about a quote or a claim.
Offer you discounts, coupons, sweepstakes, offers and other information, opportunities and services that interest you. You may receive these offers in advertisements through third-party websites and assets, including in social media. You can opt out of these ads by clicking on an icon in the ad or through the privacy settings in each media asset.
Assist us in providing better products and services; for example, evaluating employee performance, evaluating the quality of products and services we receive, and helping us improve our site, facilities, and services.
Statistics and analysis of the use of our websites, products and services use statistics so that we provide better customer service, products, features and functions for you. Other customers in the future.
To protect our rights and property.

With your agreement, we use a text message, called the Short Message Service (SMS), which provides any of the following information: sensitive time-sensitive communications. Your rental deals, such as coupons, discounts, last minute specials, or loyalty information. loyalty and reward. You will be able to opt out of these communications by replying to the message as stated in the message. We retain the information we collect for reasonable commercial or regulatory periods or policies. Information collected for a particular purpose will only be used for that purpose and, after a reasonable period of time, will no longer be actively archived when that purpose has been completed. However, inactive data may continue to be used for statistical, marketing, archival, and other analytical purposes.

How Your Information May Be Shared

We may disclose the information that we collect from and about you to our subsidiaries for the purpose of providing the transactions you have requested and for marketing purposes. In addition to those stated within this Policy, information may be disclosed to, accessed by or used by Sach Cars, our affiliates, emergency service providers, others who may assist in responding to an accident, or those with whom we have a legal or contractual obligation to provide such data. Our affiliates and our subsidiary employees in our IT, marketing, operations and customer service divisions may use your information, as described in this Policy. To update your marketing preferences, please see the Contacting Sach Cars section below. We also may disclose your information to other third parties:

when required by law or in response to legal process;
without legal process in response to a request from law enforcement relating to a criminal investigation;
to protect our rights, privacy, safety or property, or of the public;
for administrative, technical support or other business purposes to facilitate our transactions with you (i.e. for your insurance replacement, corporate rental or through one of our partners), analyse our data, conduct mobile analytics services or to maintain and improve our services (subject to confidentiality agreements as appropriate);
to permit us to pursue available remedies or limit damage that we may sustain;
to process your transaction with our subsidiaries, affiliates or licensee/franchisee located in the country in which you place your reservation;
to assist with the administration of frequent flyer or other rewards programmes;
if the rights of another individual might be violated and otherwise with your consent.

Personal information may also be subject to transfer to another company in the event of a transfer, change of ownership, reorganisation or assignment of all or part of Sach Cars, our subsidiaries/affiliated companies or our assets. This will occur provided that the parties have entered into an agreement under which the collection, use and disclosure of the information is limited to those purposes of the business transaction, including a determination whether or not to proceed with the business transaction. You will be notified via email or a prominent notice on our websites of any such change in ownership or control of your personal information.

We may disclose your personal information to third-party service providers (such as a payment processor to bill you for goods or services, an email provider to send email communications to you on our behalf, or the provider of our live chat feature in order to offer you customer service). These service providers may be located in a country different from your country of residence, such as the United States or a European Union member country. These service providers are contractually required to maintain the confidentiality and security of your information. However, your information may be accessible to US or EU authorities in accordance with applicable laws.

We may also share aggregated or de-identified information about our customers with our advertising and marketing partners, and third-party media properties, including social media sites to allow them to send targeted advertising messages on our behalf. With your consent, we may share your name and email address with our co-branded partners and affiliates in order to provide the services you have requested and for marketing purposes. If you wish to stop receiving promotional communications from these third parties, please contact the third party.

INTERSTATE POLICY

GOING OUTSTATION ?

SACHCARZ vehicles are equipped with an All India Permit so that the entire Sub-Continent is at your fingertips! You are free to travel outside the state you picked up the car. When you enter a new state, always remember to stop at the first RTO check post. The signs are always well marked and you will find that all cabs and self-drive rental vehicles are stopping there too.

Please Note

In no set of circumstances should you have to pay any additional cash fine or penalty. It is NOT required that you have a special driver’s license designation or badge in order to operate SACHCARZ’s vehicles!

Temporary/Special Permits

In order to cross Indian State lines in a commercial vehicle, it is required that the vehicle has the necessary entry permit. Please see below for details as the precise charges differ State by State.

The charges represented below are approximations of the amount, you will owe at the time of State entry.Please remember that all payments are to be made in cash against valid challans unless expressly instructed by the relevant check post authorities otherwise.

Please refer to SACHCARZ’s Fee Policy for details of costs which are reimbursable by SACHCARZ.

Disclaimer

Charges represented are approximation only and the same is subject to change without prior notice, at the sole discretion and direction of the respective State.

PRIVACY POLICY